You might be wondering what the term ‘credit hire’ actually means? Well, it’s just the term used to describe getting a replacement vehicle following a road traffic accident whilst your vehicle is being replaced or repaired. The ‘credit’ part refers to how a company like us provides the credit for the cost of the replacement or repairs. We then recover our costs directly from the at-fault driver’s insurers so you as the customer won’t end up out of pocket for the cost of hiring the replacement or repairs if you weren’t at fault.

If you are deemed to be at fault for a road traffic accident we can supply you with a hire vehicle at highly competitive rates to keep your costs as minimal as possible.

Depending on the individual circumstances of your road traffic accident and the claim that follows you may be able to take advantage of our Credit Repair service. This means that we recover the cost of the repairs to your vehicle for you from the at-fault driver’s insurer. So, you won’t have to pay your excess or claim against your own insurance and your no claims bonus will remain intact.

Not having your usual vehicle can be so disruptive to your everyday life, so to make sure this is kept as short as possible we have our own stock of automotive parts which means you don’t have to wait around for third party suppliers. This can often cut weeks off the time it takes to get your vehicle back on the road and all our parts are to manufacturer standards and come with a 12-month comprehensive guarantee on labour and against any defects or faulty parts.

Accidents can happen at any time so whatever the time of day and whatever day of the year if you’ve been in a road traffic accident we can tow your vehicle back to your home address or to one of our vehicle storage facilities. That’s 24 hours a day, 365 days of the year. All you need to do is get in touch with us and if it is outside of office hours you just enter your details into the Contact Form on our Contact Page and a member of the Gemini team will call you back within the hour.

To keep costs to a minimum following an accident, we would always recommend keeping your vehicle at home or somewhere else you can store it for free. We know that this isn’t always possible and we like to think we’ve got every eventuality covered at Gemini so if you need to, you can store your vehicle in one of our secure storage yards.